PRIVACY POLICY

Last Updated: 22 September 2026

Welcome to SMMXBoost.

This Privacy Policy explains how SMMXBoost ("SMMXBoost", "we", "us", or "our") collects, uses, stores, processes, discloses, and protects information when you access or use our website at https://smmxboost.com/, create an account, place an order, add funds, use our API, communicate with us, or otherwise use any service provided through SMMXBoost.

By accessing or using SMMXBoost, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue using our website and services.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal information processed in connection with:

  • The SMMXBoost website;
  • SMMXBoost user accounts;
  • Social media marketing services;
  • Orders and order history;
  • Account balance and payment transactions;
  • API access and API requests;
  • Customer support communications;
  • Promotions and notifications;
  • Security and fraud-prevention activities; and
  • Any other service provided by SMMXBoost that refers to this Privacy Policy.

This Privacy Policy does not control the privacy practices of third-party websites, social media platforms, payment providers, or other external services that may be linked to or used together with SMMXBoost.

2. WHO IS RESPONSIBLE FOR YOUR INFORMATION

For purposes of applicable data protection laws, SMMXBoost is the data controller or equivalent responsible party for personal information that we determine how and why to process.

Questions relating to privacy or personal data may be submitted to:

SMMXBoost
Website: https://smmxboost.com/
Email: dzstore.my@gmail.com

Where applicable law requires the appointment of a Data Protection Officer or other privacy representative, the relevant contact information may be published on our website.

3. INFORMATION WE MAY COLLECT

The information we collect depends on how you interact with SMMXBoost.

3.1 Account and Registration Information

When you register an account, we may collect information including:

  • Username;
  • Email address;
  • Telephone number;
  • Website address;
  • Password or authentication credentials;
  • Account creation date;
  • Account status;
  • User preferences; and
  • Other information voluntarily provided during registration.

Passwords and authentication information are used for account authentication and security purposes.

You are responsible for keeping your account credentials confidential.

4. ORDER AND SERVICE INFORMATION

When you place an order, we may collect information necessary to provide the requested service, including:

  • Order ID;
  • Service selected;
  • Social media platform;
  • Social media username;
  • Public profile URL;
  • Post URL;
  • Video URL;
  • Channel URL;
  • Page URL;
  • Group URL;
  • Website URL;
  • Quantity ordered;
  • Starting count;
  • Order status;
  • Order date and time;
  • Refill information;
  • Drip-feed information; and
  • Other information necessary to process the requested service.

SMMXBoost generally requires publicly accessible links, usernames, IDs, or other information necessary to deliver the selected service.

You should never provide us with the password to your social media account unless a particular feature explicitly and legitimately requires authentication and clearly informs you before collection.

Our standard SMM services do not require your social media account password.

5. INFORMATION PROVIDED ABOUT THIRD PARTIES

SMMXBoost may be used by agencies, resellers, businesses, or other customers to place orders relating to their own customers or third parties.

If you submit information relating to another person, account, business, or customer, you represent that:

  • You are authorised to provide that information;
  • You have any consent required by applicable law;
  • Your use of the information is lawful; and
  • Your submission does not violate the rights of any third party.

We process such information only as reasonably necessary to provide the requested service and fulfil our legal and operational obligations.

6. PAYMENT AND TRANSACTION INFORMATION

When you add funds or make a payment, we may process information such as:

  • Transaction ID;
  • Payment amount;
  • Currency;
  • Payment method;
  • Payment status;
  • Deposit history;
  • Account balance;
  • Payment date and time;
  • Billing-related information;
  • Payment provider reference;
  • Cryptocurrency transaction information, where applicable; and
  • Information required for fraud prevention, accounting, or transaction verification.

Some payments may be processed by independent third-party payment processors.

When a third-party payment provider processes your payment, that provider may collect information directly from you under its own privacy policy and terms.

SMMXBoost may receive confirmation of the transaction, transaction identifiers, payment status, amount, and related metadata without receiving all underlying financial credentials.

7. API INFORMATION

If you use the SMMXBoost API, we may collect and process:

  • API key;
  • API requests;
  • API response logs;
  • Order information;
  • Service requests;
  • IP address;
  • Request timestamps;
  • Error logs;
  • Usage frequency; and
  • Other technical information required to operate, monitor, secure, and troubleshoot the API.

You are responsible for keeping your API key confidential.

If you believe your API key has been compromised, you should regenerate or revoke it immediately where such functionality is available and contact us if necessary.

8. TECHNICAL AND DEVICE INFORMATION

When you access SMMXBoost, certain information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Browser version;
  • Operating system;
  • Device type;
  • Language;
  • Time zone;
  • Referring URL;
  • Pages visited;
  • Login timestamps;
  • Session information;
  • Device identifiers;
  • Request information;
  • Error logs;
  • Security logs; and
  • Other diagnostic and usage information.

This information may be used to operate the website, maintain security, identify technical problems, prevent abuse, and improve our services.

9. COMMUNICATION AND SUPPORT INFORMATION

If you contact SMMXBoost, we may collect:

  • Your name or username;
  • Email address;
  • Telephone number;
  • Support ticket contents;
  • Order numbers;
  • Screenshots;
  • Attachments;
  • Communication history; and
  • Other information you choose to provide.

We use this information to answer questions, investigate issues, resolve disputes, and provide customer support.

10. INFORMATION FROM THIRD-PARTY SOURCES

We may obtain information from third parties where reasonably necessary to provide or protect our services, including:

  • Payment processors;
  • Service providers;
  • SMM service providers;
  • Fraud-prevention providers;
  • Hosting providers;
  • Security providers;
  • Public social media profiles;
  • Public websites;
  • Analytics providers; and
  • Other authorised business partners.

We may combine this information with information already associated with your SMMXBoost account where permitted by law.

11. PUBLICLY AVAILABLE INFORMATION

Many SMMXBoost services operate using publicly accessible social media content.

We may therefore process information that is publicly available, including:

  • Public usernames;
  • Public social media profiles;
  • Public posts;
  • Public videos;
  • Public pages;
  • Public channels;
  • Public follower or engagement counts; and
  • Other publicly accessible information required to provide a service.

The fact that information is publicly available does not necessarily remove all legal protections relating to personal data.

We process such information only for legitimate operational purposes related to our services or as otherwise permitted by law.

12. HOW WE USE YOUR INFORMATION

We may process information for purposes including:

  • Creating and maintaining user accounts;
  • Authenticating users;
  • Processing orders;
  • Delivering SMM services;
  • Processing deposits and payments;
  • Maintaining account balances;
  • Providing API access;
  • Providing customer support;
  • Managing refunds, cancellations, and partial orders;
  • Maintaining transaction records;
  • Detecting fraudulent transactions;
  • Detecting unauthorised account access;
  • Preventing spam, abuse, and attacks;
  • Enforcing our Terms of Service;
  • Monitoring service performance;
  • Troubleshooting technical problems;
  • Improving our website and services;
  • Communicating important account or service information;
  • Sending service notifications;
  • Sending marketing communications where permitted;
  • Conducting analytics;
  • Maintaining internal records;
  • Complying with legal and regulatory obligations;
  • Responding to lawful requests from authorities;
  • Establishing, exercising, or defending legal claims; and
  • Protecting SMMXBoost, our users, and third parties.

We will not intentionally use personal data for purposes materially incompatible with those for which it was collected unless permitted by applicable law or appropriate consent is obtained.

13. LEGAL BASES FOR PROCESSING

Where applicable data protection laws require a legal basis for processing, we may rely on one or more of the following:

Performance of a Contract

Processing may be necessary to create your account, process payments, fulfil orders, provide API access, provide customer support, and otherwise provide services requested by you.

Consent

We may rely on consent where required, including for certain marketing activities, optional cookies, or other activities where applicable law requires consent.

You may withdraw your consent where legally permitted.

Legitimate Interests

We may process information where necessary for legitimate business interests, such as:

  • Operating SMMXBoost;
  • Improving our services;
  • Preventing fraud;
  • Securing our systems;
  • Detecting abuse;
  • Maintaining business records; and
  • Protecting our legal rights.

Where required, we balance these interests against your privacy rights.

Legal Obligations

We may process information when necessary to comply with laws, regulations, court orders, tax requirements, accounting obligations, or lawful government requests.

Protection of Rights

We may process information where reasonably necessary to protect the rights, property, safety, and security of SMMXBoost, our users, or others.

14. HOW WE SHARE INFORMATION

We do not disclose personal information unnecessarily.

However, information may be shared with third parties where reasonably necessary for the purposes described in this Privacy Policy.

These parties may include:

Service Providers

We may use third parties to provide:

  • Website hosting;
  • Cloud infrastructure;
  • Content delivery networks;
  • Database services;
  • Email services;
  • Customer support;
  • Security monitoring;
  • Fraud detection;
  • Analytics; and
  • Technical support.

SMM Service Providers

SMMXBoost may use external providers or suppliers to fulfil certain SMM orders.

Information necessary to fulfil an order, such as the relevant social media URL, username, platform, quantity, or service details, may be transmitted to the provider responsible for processing the order.

We aim to limit information shared with such providers to information reasonably required to deliver the service.

Payment Providers

Information may be transmitted to banks, payment processors, electronic payment providers, cryptocurrency payment services, or other financial-service providers to process transactions.

Professional Advisers

We may disclose information to professional advisers, including lawyers, accountants, auditors, consultants, and insurers, where reasonably necessary.

Government and Legal Authorities

Information may be disclosed where required by law, regulation, court order, subpoena, law-enforcement request, or other valid legal process.

Business Transactions

Information may be disclosed or transferred in connection with:

  • A merger;
  • Acquisition;
  • Sale;
  • Restructuring;
  • Financing;
  • Reorganisation;
  • Bankruptcy; or
  • Transfer of some or all of SMMXBoost's business or assets.

Any successor may continue processing information in accordance with applicable law and the privacy commitments applicable to the transferred information.

15. THIRD-PARTY SMM PROVIDERS

Some services available through SMMXBoost may be fulfilled through third-party service providers.

To process an order, we may transmit information including:

  • Order identifier;
  • Selected service;
  • Social media URL;
  • Public username;
  • Quantity;
  • Drip-feed settings; and
  • Other technical order information.

These providers may operate in countries different from your country of residence.

We take reasonable steps to limit the information transmitted to what is necessary to fulfil the requested service.

16. SOCIAL MEDIA PLATFORMS

SMMXBoost is not necessarily affiliated with, endorsed by, sponsored by, or officially connected with social media platforms referenced on our website unless expressly stated otherwise.

Third-party platforms may include services such as:

  • Instagram;
  • Facebook;
  • TikTok;
  • YouTube;
  • X/Twitter;
  • Telegram;
  • Shopee; and
  • Other supported websites or platforms.

Those platforms operate independently and maintain their own privacy policies, terms, and data-processing practices.

SMMXBoost is not responsible for the privacy practices or data-handling policies of third-party platforms.

You should review the privacy policy of any platform you use.

17. COOKIES AND SIMILAR TECHNOLOGIES

SMMXBoost may use cookies and similar technologies to operate and improve the website.

Cookies are small data files stored on your browser or device.

We may use cookies for purposes including:

  • Maintaining login sessions;
  • Authentication;
  • Remembering preferences;
  • Website functionality;
  • Security;
  • Fraud prevention;
  • Analytics;
  • Performance measurement; and
  • Improving user experience.

Cookies may include:

Essential Cookies

Necessary for core website functionality, authentication, account security, shopping or ordering functions, and session management.

Preference Cookies

Used to remember preferences and settings.

Analytics Cookies

Used to understand how visitors interact with the website and improve performance.

Security Cookies

Used to detect suspicious activity, attacks, fraud, and unauthorised access.

Where legally required, non-essential cookies will be used subject to applicable consent requirements.

You may configure your browser to reject or delete cookies. However, disabling essential cookies may prevent certain parts of SMMXBoost from functioning correctly.

18. ANALYTICS

We may use analytics technologies to understand how users access and interact with SMMXBoost.

Analytics information may include:

  • Pages visited;
  • Session duration;
  • General geographic region;
  • Device type;
  • Browser information;
  • Traffic source;
  • Interaction information; and
  • Technical performance information.

Analytics data may be aggregated or de-identified where appropriate.

19. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may send communications relating to:

  • Promotions;
  • Discounts;
  • New services;
  • Service announcements;
  • Special offers; and
  • SMMXBoost updates.

You may opt out of marketing communications by using any unsubscribe mechanism provided or by contacting us.

Even if you opt out of marketing communications, we may continue sending non-marketing messages necessary to operate your account, including:

  • Security alerts;
  • Account notifications;
  • Payment confirmations;
  • Order information;
  • Service notices; and
  • Changes to important policies.

20. SALE OF PERSONAL INFORMATION

SMMXBoost does not treat personal information as a product for sale to unrelated third parties for their own independent commercial use.

Information may nevertheless be shared with service providers and other parties for operational purposes described in this Privacy Policy.

If applicable privacy laws treat any particular advertising or data-sharing activity as a "sale", "sharing", or equivalent regulated disclosure, SMMXBoost will provide any notices and opt-out mechanisms required by applicable law.

21. INTERNATIONAL DATA TRANSFERS

SMMXBoost is accessible internationally.

Our infrastructure, payment providers, hosting providers, service providers, SMM providers, and other processors may operate in countries other than the country where you live.

As a result, your information may be processed or stored outside your jurisdiction.

Where required by applicable law, we take reasonable measures to ensure that cross-border transfers are subject to appropriate safeguards or otherwise satisfy applicable legal requirements.

By using SMMXBoost, you acknowledge that the provision of an international online service may involve processing information across different jurisdictions, subject to applicable law.

22. DATA RETENTION

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.

Retention periods may depend on:

  • Whether your account remains active;
  • The type of information;
  • The purpose for which it was collected;
  • Transaction and accounting requirements;
  • Fraud-prevention requirements;
  • Security requirements;
  • Legal limitation periods;
  • Tax obligations;
  • Dispute resolution requirements; and
  • Other applicable legal obligations.

Certain records relating to payments, orders, security incidents, disputes, and legal compliance may need to be retained after an account has been closed.

When information is no longer reasonably required, we may delete, anonymise, aggregate, or otherwise dispose of it in accordance with our retention practices and applicable law.

23. DATA SECURITY

We take reasonable administrative, organisational, and technical measures designed to protect personal information against:

  • Unauthorised access;
  • Unauthorised disclosure;
  • Loss;
  • Misuse;
  • Alteration;
  • Destruction; and
  • Other unlawful processing.

Security measures may include access controls, authentication systems, monitoring, backups, security logging, infrastructure protections, and other appropriate measures.

However, no internet transmission, online platform, database, or storage system can be guaranteed to be completely secure.

You are responsible for:

  • Maintaining a strong password;
  • Keeping your login credentials confidential;
  • Protecting your API key;
  • Logging out of shared devices;
  • Avoiding suspicious links;
  • Keeping your email account secure; and
  • Immediately notifying us if you suspect unauthorised access to your account.

24. PERSONAL DATA BREACHES

If we become aware of a personal data breach, we will investigate and respond in accordance with applicable data protection laws.

Where legally required, this may include notification to:

  • The relevant data protection authority;
  • Affected users; or
  • Other appropriate parties.

Notifications will be provided within the timeframes and under the conditions required by applicable law.

We may also take measures to contain, investigate, mitigate, and remediate the incident.

25. YOUR PRIVACY RIGHTS

Depending on your country or jurisdiction, you may have rights relating to your personal information.

These rights may include the right to:

  • Know whether we process your personal data;
  • Request information about how your data is processed;
  • Access personal information we hold about you;
  • Correct inaccurate or incomplete information;
  • Request deletion of information;
  • Withdraw consent;
  • Object to certain processing;
  • Restrict certain processing;
  • Prevent processing for direct marketing;
  • Request data portability where applicable;
  • Object to certain automated decision-making;
  • Request information about certain disclosures; and
  • Lodge a complaint with an appropriate data protection authority.

These rights are subject to applicable legal limitations and exceptions.

For example, we may need to retain certain information when required for:

  • Legal compliance;
  • Fraud prevention;
  • Accounting;
  • Tax records;
  • Payment records;
  • Dispute resolution;
  • Security investigations; or
  • Establishment or defence of legal claims.

26. RIGHTS UNDER MALAYSIAN DATA PROTECTION LAW

Where the Personal Data Protection Act 2010 of Malaysia ("PDPA"), as amended, applies to the processing of your personal data, you may have rights including:

  • The right to be informed about the processing of your personal data;
  • The right to request access to your personal data;
  • The right to request correction of inaccurate personal data;
  • The right to withdraw consent, subject to applicable law;
  • The right to prevent certain processing likely to cause damage or distress;
  • The right to prevent processing for direct marketing purposes;
  • Rights relating to automated decision-making where applicable; and
  • Data portability rights where provided by applicable law.

Requests may be submitted using the contact information provided in this Privacy Policy.

We may need to verify your identity before processing a request.

27. EEA, EU AND UK PRIVACY RIGHTS

If you are located in the European Economic Area, European Union, United Kingdom, or another jurisdiction providing similar rights, applicable laws may provide rights including:

  • Access;
  • Rectification;
  • Erasure;
  • Restriction;
  • Objection;
  • Data portability;
  • Withdrawal of consent; and
  • The right to complain to a supervisory authority.

Where processing is based on consent, withdrawing consent does not affect the lawfulness of processing performed before the withdrawal.

Where processing is based on legitimate interests, you may have the right to object subject to applicable legal requirements.

28. CALIFORNIA AND OTHER U.S. PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights where applicable privacy laws apply to SMMXBoost.

Depending on the jurisdiction and applicable thresholds, these rights may include:

  • The right to know what personal information is collected;
  • The right to access information;
  • The right to request correction;
  • The right to request deletion;
  • The right to obtain a copy of certain information;
  • The right to opt out of certain sales or sharing;
  • The right to opt out of targeted advertising where applicable; and
  • The right not to receive unlawful discriminatory treatment for exercising privacy rights.

These rights apply only where the relevant law applies to SMMXBoost and the specific processing activity.

29. EXERCISING YOUR PRIVACY RIGHTS

To submit a privacy request, contact:

Email: dzstore.my@gmail.com

Please provide sufficient information for us to identify your account and understand your request.

For security purposes, we may request additional information to verify your identity before providing access to personal information or completing certain requests.

We may refuse or limit a request where permitted or required by applicable law.

Where legally required, you may also authorise another person to make a request on your behalf, subject to appropriate verification.

30. ACCOUNT DELETION

You may request closure or deletion of your SMMXBoost account by contacting us.

Closing an account does not necessarily result in the immediate deletion of every record associated with the account.

We may retain information where reasonably necessary or legally required for purposes including:

  • Accounting;
  • Payment records;
  • Fraud prevention;
  • Security;
  • Dispute resolution;
  • Legal compliance;
  • Tax obligations; and
  • Enforcement of our Terms of Service.

Information that is no longer required may subsequently be deleted, anonymised, or otherwise disposed of according to our retention practices.

31. AUTOMATED PROCESSING

SMMXBoost may use automated systems to support functions including:

  • Order processing;
  • Service routing;
  • Fraud detection;
  • Security monitoring;
  • Payment verification;
  • API processing; and
  • Abuse prevention.

Where applicable law grants rights concerning decisions based solely on automated processing that produce significant legal or similar effects, we will provide the rights and safeguards required by law.

32. CHILDREN'S PRIVACY

SMMXBoost services are intended for users who have the legal capacity to enter into transactions under applicable law and are not intended to be used independently by children who are legally unable to provide valid consent.

We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to SMMXBoost unlawfully, please contact us so that we can review the situation and take appropriate action.

33. DO NOT TRACK AND PRIVACY SIGNALS

Some browsers provide "Do Not Track" or similar signals.

Because there is not necessarily a single universally adopted technical standard governing all such signals, our website may not respond to every browser-based Do Not Track signal.

Where applicable law requires recognition of a particular privacy preference signal, we will process such signals as required by law.

34. EXTERNAL LINKS

SMMXBoost may contain links to third-party websites or services.

We are not responsible for the content, security, privacy practices, or policies of external websites.

Clicking an external link may allow another party to collect information from you independently.

You should review the privacy policy and terms of each third-party website before providing personal information.

35. THIRD-PARTY SERVICES

Third-party services used by SMMXBoost may operate according to their own privacy policies.

These may include:

  • Payment gateways;
  • Hosting providers;
  • CDN providers;
  • Analytics services;
  • Email providers;
  • Security providers;
  • Customer-support platforms;
  • SMM service providers; and
  • Other technology providers.

SMMXBoost is not responsible for independent processing performed by third parties acting as separate data controllers.

36. FRAUD, ABUSE AND SECURITY MONITORING

We may analyse account, transaction, device, network, API, and order information to detect:

  • Fraud;
  • Payment abuse;
  • Chargeback abuse;
  • Account compromise;
  • Bot activity;
  • Spam;
  • Malicious API activity;
  • Unauthorised access;
  • Attempts to circumvent restrictions; and
  • Other activities that may threaten SMMXBoost or its users.

We may restrict, suspend, or investigate accounts where suspicious activity is detected, subject to our Terms of Service and applicable law.

37. LEGAL REQUESTS AND LAW ENFORCEMENT

We may preserve or disclose information where we reasonably believe disclosure is required to:

  • Comply with applicable law;
  • Respond to valid legal process;
  • Respond to lawful government requests;
  • Enforce our agreements;
  • Investigate fraud or security incidents;
  • Protect the rights or property of SMMXBoost;
  • Protect our users; or
  • Protect the safety of others.

Where legally permitted, we may evaluate requests before disclosing information.

38. AGGREGATED AND DE-IDENTIFIED INFORMATION

We may create aggregated, statistical, or de-identified information from data collected through SMMXBoost.

Where information has been effectively anonymised so that it no longer identifies an individual under applicable law, we may use it for purposes such as:

  • Analytics;
  • Service improvement;
  • Business planning;
  • Performance monitoring;
  • Security research; and
  • Statistical reporting.

39. DATA ACCURACY

You are responsible for ensuring that information submitted to SMMXBoost is accurate and up to date.

You may update certain account information through your account settings where available.

You may also contact us if you believe personal information associated with your account is inaccurate.

40. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time to reflect:

  • Changes to our services;
  • Changes to technology;
  • Changes to business practices;
  • Changes to service providers; or
  • Changes in applicable legal requirements.

The revised Privacy Policy will be published on this page with an updated "Last Updated" date.

Where required by applicable law, we may provide additional notice or request consent before materially changing how certain personal information is processed.

We encourage users to review this Privacy Policy periodically.

41. RELATIONSHIP WITH OUR TERMS OF SERVICE

This Privacy Policy should be read together with the SMMXBoost Terms of Service and any other applicable policies published on our website.

If a provision of this Privacy Policy conflicts with a mandatory requirement of applicable data protection law, the applicable legal requirement will prevail.

42. CONTACT US

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact:

SMMXBoost

Website: https://smmxboost.com/
Email: dzstore.my@gmail.com

When contacting us regarding a privacy request, please provide sufficient information for us to identify your account and understand your request.

For security reasons, we may need to verify your identity before responding to certain requests.

43. COMPLAINTS

If you believe that your personal information has been processed unlawfully, you may contact us first so that we can investigate and attempt to resolve your concern.

Where applicable, you may also have the right to submit a complaint to the relevant data protection or privacy authority in your jurisdiction.

For personal data matters governed by Malaysian law, the relevant authority is the Personal Data Protection Commissioner of Malaysia.

44. CONSENT AND ACKNOWLEDGEMENT

By creating an account, submitting information, placing an order, making a payment, using our API, or otherwise using SMMXBoost, you acknowledge that you have been provided with this Privacy Policy and understand how SMMXBoost processes information as described above.

Where consent is the appropriate or legally required basis for a particular processing activity, SMMXBoost will obtain consent as required by applicable law.

SMMXBoost
https://smmxboost.com/
Privacy Policy — Last Updated: 22 September 2026

SMMXBOOST© Copyright. All Rights Reserved.